The campus identity management system has recently experienced some difficulties, leading some Jeffersonians to be refused access when they tried to use JEFFLINE’s journals, databases, and other Campus Key-protected materials.   

If you are unable to log into a JEFFLINE resource, please notify the Reference Desk at 215-503-8150 or AskaLibrarian@jefferson.edu.  It will help Jeff-IT to diagnose the problem.

Some users have been able to log into Pulse and then follow links in the JEFFLINE Resources box (one of the optional modules available when you modify the content of your My Pulse presentation page).

This problem appears to be isolated to just a few Jeffersonians, but if you are one of them, of course it is highly frustrating.  Jeff-IT is working on finding a solution to this problem.  

In the meantime, if your Campus Key is blocked, the Library staff can find alternative ways to provide the resources you need.

Thank you for your patience.

This entry was posted on Tuesday, November 4th, 2008 at 9:09 am and is filed under All News, Clinicians, Researchers, Students, Teaching Faculty. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.